We offer enhanced subscriptions that allow for 2 to 6 connections, meaning you can use anywhere from 2 to 6 devices simultaneously per subscription. Please be advised that using more devices according to your subscription at the same time will result in the malfunction of your service. Continuous misuse by attempting to use more than the permitted number of devices simultaneously may lead to permanent termination of your subscription. This policy adjustment is designed to align with our package offerings, ensuring greater flexibility and convenience for our subscribers.
Freezing, buffering and not working content can happen to any Streaming Service in the world, however these issue are not typical . Channels & VOD in any package are subject to update, change, or removal at any time without prior notice. Subscription credentials are usually sent to the client registered email within minutes after receiving payment. The client is responsible for getting to know how service works and its nature.
You do not have to inform us if you plan to cancel your subscription or place it on hold.
If you decide to put your subscription on hold your service will stop once you reach the end of the duration of your current subscription. No payment is needed to cancel or place on hold your subscription.
Your payment is handled by Credit or Debit Card through payment gateway. There is a variety of reasons why a payment may fail. Please contact us if you would like a detailed explanation of why your payment failed. For any inquiry about billing or support, please contact us through our website client portal.
By accessing or using the service, you agree to be bound by these entire terms/conditions. If you do not agree with any part, then, you do not have permission to access any part of our service. Satellite TV has the right to cancel any payment if it turns out that it is not paid.